Welcome to Jobber's home for real-time information on system performance and outages. Here you'll find live and historical data on systems status. If there are any interruptions in service, a note will be posted here.
Resolved -
We have fully investigated, and are no longer experiencing a delay in performance. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with delayed performance please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!
Jan 26, 15:31 MST
Investigating -
We’re currently investigating delays with sending emails and reports of degraded performance in Jobber Online and the Jobber App. Some Customers may notice issues when creating visits or sending emails to Clients. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Jan 26, 14:14 MST
Resolved -
We have fully investigated, and are no longer experiencing issues with Quote and Invoice Reminders appearing on the New Schedule.
Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
If you continue to experience issues with your Schedule, please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!
Jan 23, 10:17 MST
Investigating -
We are investigating an issue with Invoice and Quote Reminders showing on the new schedule when they should not be. This may affect All users with seeing these on their schedule in Jobber Online. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Jan 23, 08:35 MST
Resolved -
We have fully investigated, and are no longer experiencing issues with Outlook. If you continue to experience issues with sending or receiving emails, please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!
Jan 23, 07:00 MST
Investigating -
We are currently investigating an issue with Outlook. This issue may affect your ability (or your customers' ability) to receive emails. We continue to monitor Outlook's progress in resolving the issue while working to reduce the impact wherever possible.
We appreciate your patience and will continue to share updates as soon as new details become available.
Jan 22, 16:09 MST
Resolved -
We have fully investigated, and are no longer experiencing issues with Outlook. If you continue to experience issues with sending or receiving emails, please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!
Jan 23, 06:21 MST
Resolved -
We have fully investigated, and are no longer experiencing issues with de-selecting the 'Same as property address' check box while creating/ editing a Client. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with this please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!
Jan 20, 11:12 MST
Investigating -
We are investigating an issue with updating existing Client's and creating new Client's where the Billing Address is the same as the Property Address. This may affect all users with deselecting the 'same' box while on the edit Client Page. We recommend using the App to create/ edit a Client with the same billing address and property address to be able to select the check box. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Jan 20, 10:58 MST
Resolved -
We have fully investigated, and are no longer experiencing issues with General Timers started through Jobber Online. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
If you continue to experience issues with General Timers please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!
Jan 14, 10:47 MST
Investigating -
We are investigating an issue with General Timers started through Jobber Online showing incorrect start times. This may affect all users who use General Timers through Jobber Online.
We recommend clocking in from the Timesheets tab on the Jobber App to start a General Timer.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Jan 14, 08:47 MST
Resolved -
We have fully investigated, and are no longer experiencing issues with Jobber Websites linked to Custom Domains loading.
If you continue to experience issues with (symptom/known issue) please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!
Jan 13, 14:46 MST
Investigating -
We are investigating an issue where Jobber Websites with a Custom Domain are failing to load. This may affect all users with a custom domain linked to their Jobber Website.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Jan 13, 14:44 MST