Welcome to Jobber's home for real-time information on system performance and outages. Here you'll find live and historical data on systems status. If there are any interruptions in service, a note will be posted here.
Web Application (Jobber Online)
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Operational
API & Mobile Application (Jobber App)
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Operational
Resolved -
We have fully investigated, and are no longer experiencing with adding a new credit card or updating a credit card for your subscription payment.
Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
If you continue to experience issues with (symptom/known issue) please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!
Apr 22, 14:01 MDT
Update -
We are investigating an issue with adding a new credit card or updating a credit card for your subscription payment. This may affect some users with their subscription payments. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Apr 22, 13:51 MDT
Investigating -
We are investigating an issue with adding a new credit card or updating a credit card for your subscription payment. This may affect some users with thier subscription payments. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Apr 22, 13:39 MDT
Resolved -
We have fully investigated, and are no longer experiencing issues with 2FA Deliverability for AT&T customers! If you continue to experience issues with this please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!
Apr 22, 13:41 MDT
Resolved -
We have fully investigated, and are no longer experiencing issues with 2FA Deliverability for AT&T customers! If you continue to experience issues with this please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!
Apr 22, 11:08 MDT
Monitoring -
We are seeing some improvements with 2FA deliverability for AT&T customers and are continuing to monitor the issue
We greatly appreciate your patience, and will update as soon as the issue has been resolved.
Apr 22, 09:00 MDT
Update -
We are continuing to investigate this issue.
Apr 22, 07:44 MDT
Investigating -
We are investigating an issue with 2FA code deliverability due to AT&T experiencing service outages. This may affect users who use AT&T to receive SMS. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Apr 22, 07:44 MDT
Resolved -
This issue has been resolved and the Jobber Payments section is appearing again in the mobile app.
Apr 21, 14:28 MDT
Identified -
We have identified the cause for the Jobber Payments section missing in the mobile app. We are working to restore this section on the mobile app shortly.
In the meantime, Jobber Payments settings can be accessed through Jobber Online.
Apr 21, 11:12 MDT