Jobber Status

All Systems Operational

About This Site

Welcome to Jobber's home for real-time information on system performance and outages. Here you'll find live and historical data on systems status. If there are any interruptions in service, a note will be posted here.

Web Application (Jobber Online) Operational

API & Mobile Application (Jobber App) Operational

Jobber Support Operational

Phone Support Operational

Chat Support Operational

Third Party Services Operational

Jobber Payments Operational

Email Services Operational

Text Messaging Services Operational

QuickBooks Online Integration Operational

Web Application Subscriptions Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 1, 2025

No incidents reported today.

Mar 31, 2025

Jobber running Slow

Resolved - We have investigated and are no longer seeing longer loading times across Jobber. Our engineering team is actively discussing how to prevent future disruptions similar to this. Thank you for your patience as we resolved this issue.
Mar 31, 16:12 MDT

Monitoring - We are seeing improvements in load times across Jobber and are continuing to monitor the issue. We greatly appreciate your patience, and will update as soon as the issue has been resolved.
Mar 31, 11:37 MDT

Investigating - We are investigating an issue with the performance of Jobber. This may affect some users with pages loading.
We recommend using the App for now if a page is not loading.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Mar 31, 10:16 MDT

Customers cannot reach Jobber Sales/Support by phone

Resolved - We have fully investigated, and are no longer experiencing issues with our phone service provider. Our team is actively working with our partners to discuss how we can prevent future disruptions similar to this one.
If you continue to experience issues with contacting Jobber by phone, please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!
Mar 31, 15:08 MDT

Monitoring - We are continuing to monitor the issue with phone access to Jobber Support / Sales.
We are seeing improvements in our phone queue and customers can now dial inbound to receive help by phone.
We greatly appreciate your patience, and will update as soon as the issue has been resolved.
Mar 31, 14:55 MDT

Investigating - We are investigating an issue with our phone service provider used by Jobber Support/Sales. This may affect any users calling in or scheduled to receive calls with our Support or Sales teams. This does not impact your account's texting or AI receptionist features.
We recommend reaching out to our team via live chat or email in the mean time.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Mar 31, 14:16 MDT

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

Payment Collection Issues

Resolved - We have fully investigated, and are no longer experiencing issues with payment collection.

Our Engineering team is actively discussing how to prevent future disruptions similar to this one.

If you continue to experience issues with (symptom/known issue) please reach out to support@getjobber.com.

Thank you for your patience as we resolved this issue!
Mar 28, 14:44 MDT

Investigating - We are currently investigating an issue with payment collection for offline methods, such as cash and check payments. Jobber Payments is not impacted. In the meantime, we recommend using the Jobber app as a workaround.

We’ll provide an update as soon as we have more information. We understand how important it is for Jobber to run smoothly for your business, and we greatly appreciate your patience.
Mar 28, 13:50 MDT

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

Users may see an error when attempting to log into Jobber

Resolved - This incident has been resolved.
Mar 25, 13:15 MDT

Monitoring - We are seeing improvements and successful Jobber logins. We are continuing to monitor to ensure the issue is fully resolved.

We greatly appreciate your patience, and will update as soon as the issue has been resolved.
Mar 25, 12:53 MDT

Identified - We have identified the cause of an issue affecting the ability to log into Jobber. Our team is actively working on resolving this issue, and will continue to update this page as soon as possible.

If you are already logged in, you should be able to continue using Jobber as usual.

We greatly appreciate your patience.
Mar 25, 12:38 MDT

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.