Welcome to Jobber's home for real-time information on system performance and outages. Here you'll find live and historical data on systems status. If there are any interruptions in service, a note will be posted here.
Web Application (Jobber Online)
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Operational
API & Mobile Application (Jobber App)
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Operational
Resolved -
We have resolved the issue that was impacting page loading of Clients list, and creation of Requests & Jobs in Jobber Online.
Oct 28, 12:05 MDT
Identified -
We have identified the source of the page loading issue and a fix is being implemented.
Oct 28, 09:15 MDT
Investigating -
We are investigating an issue with page loading. This may affect some users who are attempting to view Clients list or create Requests & Jobs in Jobber Online. We recommend that you use Jobber Mobile App for the meanwhile. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Oct 28, 07:42 MDT
Resolved -
We have fully investigated, and are no longer experiencing performance issues with our new QuickBooks sync activity page. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. Thank you for your patience as we resolved this issue!
Oct 28, 09:01 MDT
Investigating -
We are investigating an issue with our New QuickBooks sync activity page. This may affect some users with accessing the QuickBooks sync activity page. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Oct 28, 08:04 MDT
Resolved -
Requests created with image attachments in Jobber Mobile App will no longer cause a Network Unavailable error.
Oct 27, 12:51 MDT
Update -
We are continuing to investigate this issue.
Oct 27, 12:01 MDT
Update -
We are continuing to investigate this issue.
Oct 27, 11:58 MDT
Investigating -
We are investigating an issue with saving Requests in Jobber Mobile App. This may affect Android and iOS users who create Requests and upload images to them. In the meantime, we recommend that you use Jobber Online (getjobber.com) in a mobile browser to create Requests which have images included. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Oct 27, 11:54 MDT
Resolved -
We are fully investigated and are no longer experiencing performance issues across Jobber. Our Engineering team, along with our third-party providers, is actively working on ways to prevent similar disruptions in the future.
Thank you for your patience as we resolved this issue!
Oct 20, 15:49 MDT
Monitoring -
We are continuing to monitor performance issues across Jobber due to a third-party issue. We are seeing improvements across the board.
We greatly appreciate your patience and will provide an update as soon as the issue has been resolved.
Oct 20, 15:11 MDT
Update -
We are continuing to investigate this issue.
Oct 20, 12:17 MDT
Update -
Jobber is experiencing performance issues due a third party issue. This issue is impacting contacting Jobber Support through phone and chat. For account support you can reach us at support@getjobber.com.
Our team is working to resolve these issues as quickly as possible.
Oct 20, 10:55 MDT
Update -
We are continuing to investigate this issue.
Oct 20, 09:33 MDT
Investigating -
We are aware of performance issues with Jobber due to an outage with an upstream provider (AWS.) This issue could affect contacting Jobber Support, and general performance issues across the platform.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Oct 20, 09:13 MDT