Welcome to Jobber's home for real-time information on system performance and outages. Here you'll find live and historical data on systems status. If there are any interruptions in service, a note will be posted here.
Resolved -
We have resolved the issue affecting work request forms, and service is now operating as expected. Our team is reviewing the incident to help prevent similar disruptions in the future.
If you continue to experience any issues with work request forms, please reach out to us at support@getjobber.com so we can assist.
Thank you for your patience while we worked to restore normal performance.
Dec 2, 09:38 MST
Investigating -
We are currently investigating an issue that is affecting some customers when editing the work request form. This may cause unexpected behaviour when saving or updating form fields. Our team is working to identify the cause and restore normal performance as quickly as possible.
We will share another update as soon as we have new details. We know how important it is for Jobber to run smoothly for your business, and we appreciate your patience while we work to resolve this.
Dec 2, 09:29 MST
Resolved -
Resolved - We have fully investigated, and are no longer experiencing performance issues with Receptionist powered by Jobber AI. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
Thank you for your patience as we resolved this issue!
Nov 27, 12:00 MST
Investigating -
We are currently investigating an issue with Receptionist powered by Jobber AI not functioning at this time.
We recommend that users temporarily stop forwarding calls to Receptionist.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Nov 27, 11:33 MST
Resolved -
We have fully investigated, and are no longer experiencing performance issues across Jobber. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
Thank you for your patience as we resolved this issue!
Nov 26, 17:19 MST
Investigating -
We are investigating performance issues across Jobber. These issues may affect some users when accessing Jobber, including 500 errors, problems sending campaigns, and other related issues.
We will provide an update as soon as we have more information.
We understand how important it is for Jobber to run smoothly for your business, so we greatly appreciate your patience at this time.
Nov 26, 17:04 MST
Resolved -
We have fully investigated, and are no longer experiencing uploading attachments to notes, and sending emails with attachments. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
If you continue to experience issues with viewing internal notes or sending emails with attachments, please reach out to Jobber Support.
Thank you for your patience as we resolved this issue!
Nov 26, 16:54 MST
Investigating -
We are currently investigating an issue where attachments uploaded to internal notes are not viewable at this time. Emails with file attachments are also not being sent at this time.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Nov 26, 16:21 MST